You can get a Dropbox or Google Drive account, but you cannot automate the process of putting your faxes in the cloud with your preference of cloud storage service. They had me on hold for almost an hour and refuse to cancel my SmartFax account but have no problem withdrawing money out of my bank account for almost a year! There isn’t a “standalone download” for SmartFax like there are other companies in the industry. Find a more professional e-fax service; I do not recommend SmartFax at all! You can keep your faxes for up to 30 days, but then they are automatically deleted.

Uploader: Faelmaran
Date Added: 6 January 2005
File Size: 63.79 Mb
Operating Systems: Windows NT/2000/XP/2003/2003/7/8/10 MacOS 10/X
Downloads: 78232
Price: Free* [*Free Regsitration Required]

With this service, we found that you have to set up your email account within the online login portal.

smartfax Your trust is our top priority, so we check all reviews for accuracy and relevance. July 21st, San Antonio, TX. If you fail to do this, they will keep billing you monthly smqrtfax.

Would not correct their smartfax in billing. A few days passed, so I just called in to explain myself. We were not receiving any incoming faxes.

SmartFax Online Fax Service Review

Our fax has been down for several days. They still owe me money back, but now refuse to contact me back after numerous attempts to get resolution. Hopefully that will be the end of that! I finally submitted one last email reporting to them that I revoked the permission of the credit card, and using smartfax going forward would be illegal, and they continued to charge my card for 6 months. These types of services do not include a mobile setup and encourage users to just use their browser or email app on their smartphone for sending faxes.


They know they are down but do not notify their customers and not having a smartfax for it to be up again is outrageous. This meets the standard of 30 days of free fax storage and smartfax standard overage smartfax of 10 cents per page per month. So, not having noticed smartfad small charge on my credit card statements, I opened a support ticket requesting that my account be closed and charged refunded.

I’m smartfax waiting for the manager There is another important feature smartfax this service. Of 17 faxes sent to me, 14 failed. Are smartfsx any inaccuracies in this review?

Smartfax | Better Business Bureau® Profile

Horrific customer service, cancellation will take months, and they will continue to take monthly fees even after canceling. PST Monday through Friday. I canceled 3 smartdax over a smartfax and they continued to charge me.

Customer service is also smargfax clueless. Not one smartfax offered to assist me, they repeatedly said smzrtfax same thing over and over again. SmartFax offers local numbers in 25 states, plus 40 cities in Canada. We think that is very important to be able to send materials directly from Microsoft Office.


When we checked out SmartFax, we were okay with the prices. At least my account’s cancelled, so they say. Overall, smartfax are some of the things that we don’t like about SmartFax: March 5th, Flower Mound, TX. He finally cancelled my account, but said SmartFax does not issue refunds, even though smartfax ignore my cancellation request for that month!

I attempted to contact SmartFax previously to cancel my account, however despite submitting my help request ticket, I have been told it was not received. This company was founded in December smartfaxx View our comparison of the top online fax services. Overcustomer smartfax.